Best Sellers
Earrings
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FAQs
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Generally, we process orders within 1 to 2 business days. Once shipped, expect delivery within 5 to 10 business days.
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If your tracking shows the package has arrived at a local post office or pickup station, please collect it.
If there’s no update for a long time, it may be lost in transit. Contact us at contact@kometalab.com for help.
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After placing the order, we will send you a email containing the tracking number.
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For now, we ship to following regions: United States, United Kingdom, Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Italy, Japan, Macao SAR, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Arab Emirates.
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We accept most major credit and debit cards, including Visa, Mastercard, American Express, Discover, JCB, and Diners Club. Additionally, we support PayPal and Apple Pay. We guarantee that all payment methods are secure and valid.
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Please email us at contact@kometalab.com and kindly provide the following info: Your order number, photos of all items in the package, and the name and quantity of the missing item. We will immediately verify the situation with our team. If the missing item is confirmed, we will arrange a replacement or refund based on your preference.
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We're very sorry to hear that your item was damaged during shipping. Please send the following details to contact@kometalab.com: Photos of the damaged item and its packaging, Product name, Order number. Once we receive this information, we will either send you a replacement for free or issue a full refund based on your preference.
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80% of our products are made of 316 and 304 stainless steel, while the remaining 20% are alloy. The pearls are high-quality artificial pearls made from eco-friendly materials. To maintain the longevity of your jewelry, please avoid contact with acidic substances such as skincare products, perfume, and detergents.
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Generally, we process orders within 1 to 2 business days. Once shipped, expect delivery within 5 to 10 business days.
-
After placing the order, we will send you a email containing the tracking number.
-
We accept most major credit and debit cards, including Visa, Mastercard, American Express, Discover, JCB, and Diners Club. Additionally, we support PayPal and Apple Pay. We guarantee that all payment methods are secure and valid.
-
We're very sorry to hear that your item was damaged during shipping. Please send the following details to contact@kometalab.com: Photos of the damaged item and its packaging, Product name, Order number. Once we receive this information, we will either send you a replacement for free or issue a full refund based on your preference.
-
If your tracking shows the package has arrived at a local post office or pickup station, please collect it.
If there’s no update for a long time, it may be lost in transit. Contact us at contact@kometalab.com for help.
-
For now, we ship to following regions: United States, United Kingdom, Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Italy, Japan, Macao SAR, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Arab Emirates.
-
Please email us at contact@kometalab.com and kindly provide the following info: Your order number, photos of all items in the package, and the name and quantity of the missing item. We will immediately verify the situation with our team. If the missing item is confirmed, we will arrange a replacement or refund based on your preference.
-
80% of our products are made of 316 and 304 stainless steel, while the remaining 20% are alloy. The pearls are high-quality artificial pearls made from eco-friendly materials. To maintain the longevity of your jewelry, please avoid contact with acidic substances such as skincare products, perfume, and detergents.
Let customers speak for us
I got the Sweet Desire Necklace and I couldn’t be happier with the product. It is exactly as pictured/described on the website and it definitely feels quality. The fine details like packaging are also all really well done and thought out. Overall I am extremely happy with my purchase. I’d also like to give a shoutout to their customer service team as I ran into an issue with my original order being lost. They were extremely helpful, kind, and patient when it came to figuring out a solution and I couldn’t be more thankful as I can tell they really value their customer. I love everything about this company and I definitely think everyone should get some of their beautiful pieces.
The shipping was really fast -- I got it around 5 days after I ordered. The necklace is so pretty and looks just like the photo! It has a good weight but not too heavy, but you might have to adjust it a bit throughout the day to get the bow on the side rather than on the left. It's stunning!
I love this necklace so much, very versatile and unique. Can be dressed up or worn on its own and is a fun piece to have. Also enjoying all the different ways it can be worn.
I love this shop! Such awesome customer service, reply pretty quickly, and even sent me an additional goody since there was a delay in my shipment. Definitely keeping my eye on the shop, hope to buy again soon 🖤
This brand is trustworthy unlike the rest of those called unpopular brands. They actually ship it and deliver it to your doorstep. Very great quality. Im satisfied and will shop again i reckon anyone get this
It is thin and matches his look cause he's tall and skinny 😍
An exquisite blend of classic elegance and modern design. The Pearl Nexus Necklace is a timeless piece that effortlessly elevates any outfit, perfect for both everyday wear and special occasions.
I absolutely love the Cupid necklace—it’s so beautiful and classy! Its simple yet elegant design makes it perfect for wearing every day. It looks great with both casual and dressy outfits, so I never have to think twice about pairing it. It’s lightweight and super comfortable to wear all day long. Honestly, this necklace has become my favorite accessory for adding a touch of style to my daily look!
The Siren Allure necklace is truly stunning, with its elegant design that enhances any outfit. Its delicate craftsmanship and sparkling details make it a standout piece for daily wear. The versatile style effortlessly complements both casual and formal dresses. It’s lightweight and comfortable, perfect for adding a touch of sophistication to everyday looks. This necklace is a timeless accessory that elevates your wardrobe with ease.
This necklace is simply stunning. It feels light and comfortable, and the length is perfect. It pairs with literally any outfit, and I’ve already had friends asking where I got it.
I am OBSESSED with this necklace. I love the star details and flowing chains! It pairs perfectly with my outfits, and I’ve received compliments every time I wear it. It’s lightweight but feels sturdy.
buying my gf's christmas gift present and she really likes it. The quality is better than i thought with this price. Packing is nice and simple. very niiiiice!
