Shipping Policy

We’re proud to offer FREE international shipping on orders over $49 to 50+ countries worldwide.
Orders under $49 will incur a $5.99 shipping fee.
All duties and taxes are included — no surprise fees upon delivery.

Handling Time
All orders are processed within 24 hours (excluding weekends and holidays) after receiving your order confirmation email.

Shipping Destinations
We ship to the following countries, grouped by region:

North America
Canada, Mexico, United States

Europe
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

Asia
Bahrain, Israel, Japan, Jordan, Kuwait, Malaysia, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Thailand, Turkey, United Arab Emirates, Vietnam

Oceania
Australia, New Zealand

South America
Brazil, Chile, Colombia, Peru

We do not currently ship to the following countries: North Korea, Syria, Iran, Cuba, Sudan, and Crimea region.

Estimated Delivery Times

• United States & Canada: 7–10 business days

• Europe: 4–7 business days

• Asia-Pacific: 2–5 business days

• Australia & New Zealand: 4–7 business days

• Middle East: 5–9 business days

Please be aware that these are estimated delivery times and actual delivery may vary due to factors such as customs processing and local postal services.

Order Tracking
Once your order ships, we will send a shipping confirmation email with a tracking number. You can track your package via the carrier’s website or our Order Tracking page.

Need help? Contact us anytime at contact@kometalab.com